Ticketing 101

Here you can get extra help for our ticketing system.

Articles (7)

Pinned Article Using The Service Catalog To Submit A Ticket

How to use the Service Catalog to ask for help

How To Search The Knowledge Base

How to use the Knowledge Base to find the appropriate information.

How to Sign Into TDX

In order to view the entire portal and be able to se all the features within TDX please be sure to sign in.

Saving A Favourite Service

How to add a favourite service

View Your Requests In TDX

How to view your tickets and their status

Working Within Your Ticket Request

How to effectively interact with your tickets in TDX