Email/Office365 Password Reset

Service Description

This service is related to your on-site computer access, Office365, email account, wi-fi and printing at Cambrian College.

Here is the link to sign into Office365: https://portal.office.com/

For staff your account is firstname.lastname@cambriancollege.ca, your default password will be found in your hire letter.

For student your account is your A00######@mycambrian.ca, your default password is your date of birth in the following format: MMDDYY (just the last two digits of the year). This information can be found in the myCambrian portal, under the student tab, in the Cambrian IT Support box.

For your security, we prefer not to send passwords via email or the ticketing system. Please give us a call 705-566-8101 x7370 to get your password reset by a technician during our OFFICE HOURS or try resetting it via the Self Service Password Reset Tool. If it is outside of our business hours or if there are no available technicians, please click the "Request IT Service" button to log a ticket for a call back, don't forget to leave a contact number.

Required Information

We need to know your full name and account. Please be aware, that we may challenge you for further verification information such as a date of birth.

Availability

Faculty, Staff and Students

Additional Details

All active faculty, staff, and students are granted a Cambrian Office365 account upon beginning with Cambrian College. If you aren't directly affiliated as noted and still need access to our systems your supervisor can request a Contractor account.

 
Request IT Service

Related Articles (4)

Rules and requirements for your new password
How to reset a staff Office365 password from on-site, from off-site on a college system and from off-site on a personal system.
How to look up your college email, sign in, reset your password, install the Office Suite, and add your email to a mobile device.
How to reset student network passwords.