Service Description
Use this service for assistance regarding computer hardware/physical issues with your college issued system/performance issues with software
A Service Desk technician will give you a call and attempt to resolve the issue remotely to the best of their ability, if your system requires hands on repairs the technician will book an appointment with our on-site technician for you during our OFFICE HOURS.
If the software you are accessing is web-based, please refer to the following category: https://cambriancollege.teamdynamix.com/TDClient/129/Portal/Requests/ServiceCatalog?CategoryID=744
Please click the "Request IT Service" button for assistance. Be sure to leave a call back number if you can't be reached through Skype. We appreciate you being as detailed as possible regarding your issue, please provide screenshots and error codes whenever possible.
Note that we cannot repair the hardware on personal devices
Availability
Faculty, Staff, and Students