IT Service Desk

The IT Service Desk portal allows the Cambrian College community to review knowledgebase articles and request assistance related to Information Technology systems and services. Please select a service category below to get started.
If you can’t find a category that matches your request or you are in need of urgent IT assistance, please call 705-566-8101 x7370.

To view current IT systems status and upcoming maintenance events please visit:

Categories (10)

Accounts and Access

Password reset; business application access; contractor/guest accounts

Audio Visual Support

Request AV equipment as well as special events setup/support

Classroom/Lab Support

Services related to lab and classroom technology.

Computer Hardware, Printing, and Mobile

College computers, mobile devices, related peripherals, and printing.


Services that provide a secure computing environment for end users. Including network security, system security, application security, and treat monitoring and management.

Desktop Applications

Services related to applications/software installed locally client-side

Phones, Email, and Messaging

Services related to email, communications, and mobile support

Portal and Web Applications

Services related to applications/software that are web or browser-based

Server Requests

Services related to servers, virtual machines, and folders

Wi-Fi & Internet

Wi-Fi and Wired campus network, VPN, DNS services.

Services (3)

Hanson Student Issues

Service dedicated for Hanson student support.

Request for General IT Assistance

For general IT support - please only use this if there is no specific service for your issue or request. If you are a Cambrian community member, please ensure you are signed in with your Cambrian email on the top right of your screen.

IT Hardware/Software Request

Request IT equipment/peripherals/software. Please note that we cannot guarantee all requests will be approved.