IT Service Desk

The IT Service Desk portal allows the Cambrian College community to review knowledgebase articles and request assistance related to Information Technology systems and services. Please select a service category below to get started.
If you can’t find a category that matches your request or you are in need of urgent IT assistance, please call 705-566-8101 x7370.

To view current IT systems status and upcoming maintenance events please visit:

Categories (9)

Accounts, Passwords, and Access

Password reset; business application access; contractor/guest accounts

Computer, Printers, and Software

College computers, mobile devices, related peripherals, and printing.

Audio Visual/Event Support

Request AV equipment as well as event setup/support

Classroom/Lab Support

Services related to lab and classroom technology.


Services that provide a secure computing environment for end users. Including network security, system security, application security, and treat monitoring and management.

Phones, Email, and Messaging

Services related to email, communications, and mobile support

Portal and Web Applications

Services related to applications/software that are web or browser-based

Server Requests

Services related to servers, virtual machines, and folders

Wi-Fi & Internet

Wi-Fi and Wired campus network, VPN, DNS services.

Services (2)

Hanson Student Issues

Service dedicated for Hanson student support.

Request for General IT Assistance

For general IT support - please only use this if there is no specific service for your issue or request. If you are a Cambrian community member, please ensure you are signed in with your Cambrian email on the top right of your screen.