IT Service Desk

The IT Service Desk portal allows the Cambrian College community to review knowledgebase articles and request assistance related to Information Technology systems and services. Please select a service category below to get started.
If you can’t find a category that matches your request or you are in need of urgent IT assistance, please call 705-566-8101 x7370.

To view current IT systems status and upcoming maintenance events please visit:

https://status.cambriancollege.ca/

Categories (9)

Accounts, Passwords, and Access

Password reset; business application access; contractor/guest accounts
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Computer, Printers, and Software

College computers, mobile devices, related peripherals, and printing.
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Audio Visual/Event Support

Request AV equipment as well as event setup/support
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Classroom/Lab Support

Services related to lab and classroom technology.
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Cybersecurity

Services that provide a secure computing environment for end users. Including network security, system security, application security, and treat monitoring and management.
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Phones, Email, and Messaging

Services related to email, communications, and mobile support
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Portal and Web Applications

Services related to applications/software that are web or browser-based
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Server Requests

Services related to servers, virtual machines, and folders
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Wi-Fi & Internet

Wi-Fi and Wired campus network, VPN, DNS services.
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Services (2)

Hanson Student Issues

Service dedicated for Hanson student support.

Request for General IT Assistance

For general IT support - please only use this if there is no specific service for your issue or request. If you are a Cambrian community member, please ensure you are signed in with your Cambrian email on the top right of your screen.