To request a password reset, please refer to our Email/Office365 Password Reset service.
Your network account grants you access to Office 365, your college email (A00######@mycambrian.ca), AppsAnywhere, Zoom, the Cambrian Wi-Fi, the computers and printing on-site.
Your username is your student number (A00######) and your default password is your date of birth in the following format: MMDDYY (just the last two digits of the year). Before using your network account to print or access the wi-fi you must sign into a computer on-site or https://portal.office.com and update your default password.
Please note that your network password expires every 180 days.
If you do not know your current password please try clicking THIS link to request a password reset or give the Service Desk a call at 705-566-8101 x7370, the answering technician will verify your identity and reset your password, alternately you can log a ticket with a call back number to have someone from the Service Desk reach out. In an effort to protect your information we prefer not to reset passwords over email.
How to reset your Office365/email account on campus:
For resetting an expired password while on-site with on a Cambrian computer:
- Press Ctrl + Alt + Del
- Select Change Password from the list of options
- Input your old password (the one that has expired) and select a new password by entering it in the New password and Confirm password then either press Enter or click on the right-facing arrow.
How to reset your network password off campus
To reset your password off-campus you can click the forgot password link at the bottom of the sign-in screen in https://portal.office.com. If you have set up a second-factor authentication you will be prompted to authenticate and then to update your password.
If you know your password and wish to change it follow the instructions below.
1. Go to https://portal.office.com
2. Type in your A########@mycambrian.ca and network password (default password is MMDDYY), then click SIGN IN
3. Select the GEAR ICON in the top right-hand corner and select CHANGE YOUR PASSWORD.
4. Enter your password information as requested, then click SUBMIT.
5. Once complete, the prompt below will appear.
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