Fixing the Copied Quiz Error

When a quiz that has Respondus LockDown Browser enabled is copied from one Moodle course shell to another, the Respondus settings do not carry over automatically. As a result, instructors and students may see the following error message:

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You can fix this issue by following the steps below:

  1. Go to your Moodle course where the quiz was copied.

  2. In the main course page, click on  Respondus LockDown Browser Dashboard.
    (You’ll find this in the left-side menu) 

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  3. Look for the affected quiz in the list. It will likely show an error. 

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  4. Click the dropdown arrow beside the quiz name. 

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  5. Select "Settings" for the quiz.

  6. Change the setting from "Require LockDown Browser" to "Don't require", then Save + Close.

  7. Re-open the settings and re-enable LockDown Browser, then Save + Close again. Note: do this step only if you want Respondus enabled.

 

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