MSTeams - How to Access Departmental Voicemail

Summary

How to access your departmental voicemail.

Body

Departmental voicemail is still accessible via your Outlook client however it has moved.

Navigate to the groups portion of Outlook and find your Voice - Department 

From here you can see voicemails and the transcriptions same as previously.

 

You will need to be a part of the Team Call Group to access voicemail, if you are not a member please have your manager log a ticket to have you added.

 

Voicemails can also be accessed via teams:

Navigate to the Call Queue channel of the voice team.

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Under Calls you can see all calls, or navigate to just voicemails.

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Details

Details

Article ID: 13098
Created
Wed 7/30/25 11:07 AM
Modified
Tue 4/14/26 10:45 AM