Cambrian Safe App - Disable iOS App Offloading to ensure you don't miss Important Communications

Summary

For the Cambrian Safe App to do it's job keeping you protected both on and off campus, we need to ensure that important communications can be delivered to your mobile device at all times.

This article provides instructions to disable Application Offloading for iOS devices.

Body

Download Alertus Mobile App in the Apple App Store

For the Cambrian Safe App to do it's job keeping you protected both on and off campus, we need to ensure that important communications can be delivered to your mobile device at all times.

iOS 11 introduced a feature that will “offload” unused apps if device storage becomes low. While user data is maintained, the app will not be visible unless the user restores it to their device via the App Store. If an app is offloaded, it may still receive push notifications, but opening the push will direct the user to the App Store as opposed to opening the full content of message within the app.

This is a global setting and cannot be turned off on a per-app basis. To disable this behavior, perform the following steps:

  1. Open the ‘Settings’ application on your iOS device.
  2. Scroll down and click the ‘App Store’ settings option.
  3. Set the ‘Offload Unused Apps’ switch to off.

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Details

Details

Article ID: 10859
Created
Tue 10/1/24 2:54 PM
Modified
Tue 10/1/24 3:55 PM

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We want you to be safe and feel safe on campus. That is why we have created Cambrian Safe, a one-stop app for all information about safety on campus.

This article contains information about the Cambrian Safe App as well as download and installation instructions.